Terms & Conditions – Rineva

Welcome to Rineva.

These Terms & Conditions govern your access to and use of the Rineva website and services. By visiting or making a purchase through this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the website.

This website and its services are operated by TBT Globals under the brand name Rineva.

1. General Information

Rineva is an online jewellery brand offering fashion and lifestyle jewellery products.
These Terms apply to all users, visitors, customers, and buyers accessing the website.

TBT Globals reserves the right to update, modify, or replace any part of these Terms & Conditions at its sole discretion without prior notice. Continued use of the website after changes implies acceptance of the revised Terms.

2. Product Information & Availability

All product descriptions, images, and pricing are provided to the best of our knowledge.

  • Product images are for representation purposes only
  • Minor variations in colour, texture, or finish may occur due to lighting, screen settings, or handcrafted detailing
  • Product availability is subject to change without notice

TBT Globals reserves the right to modify or discontinue any product at any time without liability.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR), unless stated otherwise
  • Prices are subject to change without prior notice

Payments are processed through secure third-party payment gateways.
TBT Globals does not store customer card, UPI, or banking details and is not responsible for failures, delays, or errors caused by external payment service providers.

4. Order Acceptance & Cancellation

Placing an order does not constitute automatic acceptance.

TBT Globals reserves the right to accept, refuse, or cancel any order due to reasons including but not limited to:

  • Incorrect pricing or product information
  • Suspected fraudulent or suspicious activity
  • Stock unavailability
  • Incomplete or incorrect customer details

If an order is cancelled after payment, refunds will be processed as per the applicable refund policy.

5. Shipping & Delivery

Shipping timelines mentioned on the website are estimates and may vary due to logistics or external factors.

TBT Globals shall not be held liable for delays caused by courier partners, natural events, or circumstances beyond reasonable control.

Ownership of products transfers to the customer upon successful delivery.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by the Returns & Exchanges Policy available on the website.

Certain products, including customized or hygiene-sensitive jewellery items, may not be eligible for return. Refunds, where applicable, will be processed within the timelines mentioned in the policy.

7. User Responsibilities

By using this website, you agree that you will:

  • Provide accurate and complete information while placing orders
  • Use the website only for lawful purposes
  • Not attempt to damage, hack, or interfere with the website’s functionality or security

8. Intellectual Property

All content on this website, including text, images, logos, designs, graphics, and branding, is the intellectual property of TBT Globals or its licensors.

Unauthorized copying, reproduction, distribution, or commercial use of any content is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, TBT Globals shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products.

In any event, liability shall not exceed the value of the product purchased by the customer.

10. Third-Party Services & Links

The website may contain links to third-party websites or services.
TBT Globals does not control and is not responsible for the content, policies, or practices of any third-party platforms.

11. Termination of Access

TBT Globals reserves the right to suspend or terminate access to the website without prior notice if a user violates these Terms & Conditions or applicable laws.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in India.

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact:

Email: support@rineva.in
Brand: Rineva
Operated by: TBT Globals

Effective Date: 22/12/2025