Privacy Policy – Rineva

At Rineva, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how your information is collected, used, stored, and protected when you visit or make a purchase from our website.

This website is operated by TBT Globals under the brand name Rineva.
By accessing or using this website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address

Order & Transaction Information

  • Products purchased
  • Order details and delivery preferences
  • Payment status (we do not store card or banking details)

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and usage analytics

2. How We Use Your Information

The information collected is used strictly for legitimate business purposes, including:

  • Processing and fulfilling jewellery orders
  • Managing shipping and delivery
  • Sending order confirmations and service updates
  • Providing customer support
  • Improving website performance and user experience
  • Preventing fraud and unauthorized transactions

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

All online payments on Rineva are processed through secure, third-party payment gateways.

  • We do not store debit card, credit card, UPI, or net banking details
  • Payment data is handled directly by certified payment service providers
  • All transactions follow industry-standard security and compliance protocols

4. Sharing of Information

Your information may be shared only when necessary, and only with trusted entities such as:

  • Shipping and logistics partners (for order delivery)
  • Payment service providers (for transaction processing)
  • Legal or regulatory authorities, if required by law

Data sharing is limited strictly to what is required to complete services.

5. Cookies & Analytics

Our website uses cookies and analytics tools to:

  • Understand visitor behavior
  • Improve website functionality and performance
  • Enhance the shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6. Data Security

We take reasonable and appropriate measures to safeguard your personal information, including:

  • Secure servers and encrypted connections
  • Restricted access to sensitive data
  • Regular monitoring for security vulnerabilities

While no digital system can guarantee absolute security, we follow best practices to protect your data.

7. Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of non-essential communications

Requests can be made using the contact details provided below.

8. Third-Party Links

Our website may contain links to third-party websites.
Rineva and TBT Globals are not responsible for the privacy practices or content of external sites. Users are encouraged to review their respective privacy policies.

9. Updates to This Policy

This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Email: support@rineva.in
Brand: Rineva
Operated by: TBT Globals

Effective Date: 22/12/2025